Insurance company based out of East Coast, USA

Highlights

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Challenges typical of mature start-ups aiming to scale their business and requiring a mature IT service provider with broad expertise in IT infrastructure.

Delivered a full-service 24×7 Help Desk with the capability to scale rapidly as the business expanded.
Provided remote monitoring and management for approximately 600 on-premise and cloud-based devices and applications.
Implemented patch management to ensure systems remained secure and up to date.

Enabled the client to focus on scaling their core business without concerns about IT infrastructure and end-user support.